Privacy Policy
At Lucky Theory (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through third-party gateways)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Website Usage Data
- Cookies and Tracking Data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails and offers (only with your consent)
- Comply with legal obligations
3. Payment Security
Lucky Theory does not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Support marketing and advertising activities
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
Service Providers
- Shipping and logistics partners
- Payment gateway providers
- Email marketing platforms
- Analytics providers
Legal Requirements
We may disclose information when required by law or government authorities to:
- Comply with legal obligations
- Protect our rights
- Prevent fraud or misuse
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss or theft
- Alteration
- Disclosure
- Misuse
While we strive to protect your information, no online transmission method can be guaranteed 100% secure.
7. Your Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Opt-out of promotional communications
To exercise any of these rights, please contact us using the details below.
8. Email Marketing
If you subscribe to our newsletter, we may send:
- New collection launches
- Vacation style inspiration
- Exclusive offers
- Travel and fashion updates
You can unsubscribe at any time using the unsubscribe link included in our emails.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review their privacy policies before providing any personal information.
10. Children’s Privacy
Lucky Theory does not knowingly collect personal information from individuals under 18 years of age.
If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Lucky Theory (A Vacay Studio)
📧 Email: hello@luckytheory.com
📞 Phone: +91 XXXXX XXXXX
📍 Location: Andhra Pradesh, India