Shipping Policy
Lucky Theory
At Lucky Theory, we are committed to delivering your vacation essentials safely and efficiently. Please review our Shipping Policy to understand how orders are processed, shipped, and delivered.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on:
- Sundays
- Public holidays
- National holidays
During sale periods, new collection launches, or high-demand seasons, processing times may be slightly extended.
Shipping Within India
Standard Delivery
- Estimated delivery: 3–7 business days
- Delivery timelines may vary depending on your location and courier partner availability.
Remote Locations
Orders shipping to remote or non-serviceable areas may require additional delivery time.
International Shipping
We currently offer shipping to select international destinations.
Estimated Delivery
- 7–15 business days depending on destination country.
- Delivery timelines may vary due to customs clearance procedures and local courier services.
Customs & Duties
International customers are responsible for:
- Customs duties
- Import taxes
- VAT or other local charges imposed by their country
Lucky Theory is not responsible for customs-related delays or additional fees.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Delivery location
- Order value
- Shipping method selected
Promotional free-shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive:
- Shipping confirmation email
- Tracking number
- Courier partner details
Customers can track their orders using the provided tracking information.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Customs clearance
- Transportation disruptions
- High shipping volumes
Lucky Theory cannot guarantee exact delivery dates and shall not be liable for delays caused by third-party logistics providers.
Incorrect Shipping Information
Customers are responsible for providing accurate:
- Name
- Address
- Contact number
- Postal code
Lucky Theory is not responsible for:
- Failed deliveries due to incorrect information
- Additional shipping charges resulting from address corrections
Failed Delivery Attempts
If delivery attempts are unsuccessful due to customer unavailability or incorrect details:
- The courier may attempt re-delivery.
- Additional shipping charges may apply.
- Orders returned to us may require repayment of shipping charges before reshipment.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit:
- Contact us within 48 hours of delivery.
- Provide your order number and supporting photographs (if applicable).
- Our team will investigate the issue and assist with a suitable resolution.
Delivery Confirmation
Once an order is marked as delivered by the courier partner, Lucky Theory cannot be held responsible for:
- Theft after delivery
- Loss due to unattended deliveries
- Incorrect recipient acceptance
Order Changes & Cancellations
Address changes or order modifications may only be possible before shipment.
Once an order has been dispatched, modifications or cancellations may not be possible.
Contact Us
For shipping-related questions, please contact:
Lucky Theory (A Vacay Studio)
📧 Email: hello@luckytheory.com
📞 Phone: +91 XXXXX XXXXX
📍 Andhra Pradesh, India